During Fire Season (May-September) all orders are shipped on either Monday or Friday.
At POLYREV, we strive to provide fast and reliable shipping for all of our customers. Please note the following policies regarding shipping:
Orders are typically processed within 1-3 business days. During high volume periods or holidays, processing time may be longer.
We use USPS for all shipments. You will receive a tracking number via email once your order has shipped.
Shipping rates vary depending on the destination and the size of the order. Shipping rates will be calculated at checkout.
Delivery times vary depending on the destination and the shipping method chosen at checkout. Standard shipping typically takes 1-3 business days within the United States. International shipping times may vary depending on the destination and customs processing.
We currently ship to select international destinations. Please note that customs fees, duties, and taxes may apply and are the responsibility of the customer.
We are not responsible for lost or stolen packages. Please ensure that your shipping address is correct and secure.
We want you to be completely satisfied with your purchase from POLYREV. If you are not satisfied with your purchase for any reason, we offer a hassle-free return policy. Please note the following policies regarding returns:
To be eligible for a return, items must be in their original condition, unworn, and with all tags attached. Items must be returned within 14 days of purchase.
To initiate a return, please contact our customer service team at Polyr3v@gmail.com.
Customers are responsible for the cost of return shipping. We recommend using a shipping method with tracking and insurance.
Once we receive your returned item, we will inspect it to ensure that it is in its original condition. If approved, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
We currently do not offer exchanges. If you would like a different size or style, please initiate a return and place a new order.
Final sale items are not eligible for returns.
If you receive a damaged or defective item, please contact us at Polyr3v@gmail.com within 7 days of receiving the item for a replacement or refund.